How to use Aviara
Short walkthroughs of everything on the site. A blue dot points at what is being explained; press Play, or step through at your own pace. Nothing here needs sound.
How Aviara works
The shape of the whole thing in two minutes: who sells, who bids, who pays whom, and what Aviara does and does not do.
6 steps · about 2 minutes
Registering an account
What the form asks for, why it asks, and the email you must confirm before you can bid or sell.
6 steps · about 2 minutes
Navigating the site
What lives behind each item in the menu, and where to look when something needs your attention.
5 steps · about 2 minutes
Submitting a lot sheet
Every field on the standard sheet, what buyers read into it, and the two declarations that decide whether the lot runs.
7 steps · about 4 minutes
Submitting a wanted sheet
How to ask the membership for a bird nobody has entered, and what happens to your request afterwards.
6 steps · about 2 minutes
Participating in an auction
Reading a lot page, placing a binding bid, the anonymous bid history, and what the soft close means for you.
7 steps · about 3 minutes
Offering on a wanted request
Answering a member who is looking for birds you hold, and how the short negotiation ends in a sale.
6 steps · about 3 minutes
My account, and editing your details
The five tabs, and the details that print on your invoices and reach the people you trade with.
5 steps · about 2 minutes
Contacting the other party after a sale
Where the buyer finds the seller, where the seller finds the buyer, and what you may use those details for.
4 steps · about 2 minutes
Finding and paying your commission invoice
The 5% fee: where the invoice is, how to pay it, and what happens if it goes unpaid.
6 steps · about 3 minutes
How members are rated, and what it means
The four scores, who may write one, the seller's right of reply, and why the whole platform leans on them.
6 steps · about 3 minutes
Still stuck?
Read the auction rules — they are the agreement every member accepts, and they answer most questions about what happens after a sale. Or see a worked example of a completed auction. If you would rather ask a person, the WhatsApp number is at the foot of every page.